applicants
VP Call Centre for Credit Cards
at A Leading Bank in India
VP Call Centre for Credit Cards of a leading bank
Role
To lead the Inbound Voice Customer Services Team and meet objectives on customer experience, costs and revenue generation
Job Content
Job entails providing leadership to a large team of call centre executives, team leaders amd managers, design, implement and sreamline processes, to engage employees in a professional and customer oriented environment resulting in low attrition and positive employee feedback.
Requirement:
Candidate must have 8 - 12 years of total work experience of which at least 2 years must be in managing an inbound call centre.
Preference to candidates who have managed a domestic inbound call centre of a bank or a telecom company
Compensation Upto 25 lacs pa
If interested pls send cv or call at 9810112372
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